Service Management is not only used for IT requests but also for HR-, Procurement-, Facility- requests and so on.
This of course makes sense, because it structures requests and mitigates confusion. But how far does the beyond IT “hype” go?
Operations support – fresh food delivery
In one of our “beyond IT” projects we handle fresh food supplies from farmers via a delivery company to consumers.
This is easily done with the help of the automator’s end user wizards. The farmer simply organizes the food packages in 4me Self Service so that the delivery company can pick them up.
The workflow capabilities of 4me help to delivery the packages in an efficient and effective way.